Returns

From ANTIGUA CASA CRESPO we want you to be happy with the product you received, if not, you can always return it  within 14 calendar days from the reception. 

• 1. Send us an email to shop@antiguacasacrespo.com indicating the reason for the return and the order number.
• 
  2. Once we receive your email, we will contact you to indicate the address to which you must send the product to be returned. Shipping costs are own by the customer.

3. Once we receive the product, we make the refund in a maximum of 10 calendar days, as long as it is in perfect condition and without signs of use by the customer.

The product is the responsibility of the client until it reaches our hands.

We would like it to be as fast as possible, but remember that the time until the deposit becomes effective depends on your bank.

Antigua Casa Crespo reserves the right to reject the returns of those products that have been used.