Legal Notice

This document establishes the conditions governing the use of this website (www.antiguacasacrespo.com) and the purchase of products on it.

We ask you to read these Conditions carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Conditions and by our Privacy and Cookies Policy, so if you do not agree with all the Conditions and with the Privacy Policy and Cookies, you should not use this web page. If you have any questions related to the Conditions or the Privacy and Cookies Policy, you can contact us through our contact channels.

The contract will be formalized in the same language in which the Conditions are available on this website. This contract will be stored once the purchase of the products has been made and may be requested through our email info@antiguacasacrespo.com

The following legal conditions will be available for download and storage at this link.

LEGAL INFORMATION

The owner of http://antiguacasacrespo.com domain is Antigua Casa Crespo, with registered office in Madrid, C / Divino Pastor nº 29, 28004, and N.I.F .: 2702435G. Contact email: info@antiguacasacrespo.com.

PRODUCTS AND PRIOR WARNING

At Antigua Casa Crespo we offer artisan products, specifically espadrilles hand made in Spain. Therefore, we warn in advance that these are unique pieces, in which there could be variation between two espadrilles of the same color and size.

At the moment there are no shipments to the Balearic Islands, the Canary Islands, Ceuta and Melilla, we will try to assist you as soon as possible.

USERS

Access and/or use of this website implies acceptance of these terms of use by the user.

USE OF THE WEBSITE

The user agrees to make appropriate use of the contents of the Web, being mandatory to provide truthful and accurate information on the data requested in the registration or order form, not to engage in illicit, illegal or contrary to good faith and public order, do not cause damage to the physical and logical systems of the web, do not use the website's content and information to send advertising, or send messages for any other commercial purpose, nor to collect or store the personal data of third parties, not trying to access and, in the specific case, use the email accounts of other users and modify or manipulate their messages.

Intellectual and industrial property

The ownership of the intellectual property rights of all the contents, including the graphic resources and the photographs contained in our website, is held and maintained by Antigua Casa Crespo at all times. The user acknowledges that the unauthorized reproduction, commercialization, public communication, distribution or transformation of such works, except for personal and private use, constitutes an infringement of sanctionable intellectual property rights in accordance with current legislation.

In this regard, we indicate that we expressly prohibit any type of commercial distribution of the data, images and graphic resources obtained on this website without the prior express written authorization of Antigua Casa Crespo.

Responsibility

In Antigua Casa Crespo we are not responsible, in any case, for damages of any nature that may cause, by way of example: errors or omissions in the contents, unavailability of the portal or the transmission of viruses or malicious programs or harmful in the contents, despite having adopted all the necessary technological measures to avoid it. From the client's website, you may be redirected to content from third-party websites. Since we cannot always control the content entered by third parties on their websites, we do not assume any responsibility for such content. In any case, and in accordance with art. 11 and 16 of Law 34/2002 we will proceed to the immediate removal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate removal of the redirection to that website, informing the competent authorities the content in question.

Nor are we responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the web. However, we make ourselves available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the web that could be susceptible to this classification, please notify the web administrator immediately. The website has been reviewed and tested to function properly, however, Antigua Casa Crespo does not rule out the possibility that there may be certain programming errors, or that external events may occur that make access to the website impossible. The introduction of hyperlinks for commercial purposes on web pages outside of Antigua Casa Crespo that allow access to the web is prohibited, without prior consent. At Antigua Casa Crespo we are not responsible for the use or content of third party web pages that may link to http://antiguacasacrespo.com.

PRIVACY POLICY

Personal information

In compliance with Organic Law 15/1999, of December 13, on the protection of Personal Data (LOPD), regarding the treatment of personal data of natural persons, we have developed the necessary technical measures for compliance.

In this sense, at Antigua Casa Crespo we aim to prevent the loss, misuse, alteration, unauthorized access and theft of the data that you provide us, appropriate levels of security have been adopted for the data provided.

The automatically generated file with personal data has been registered with the Spanish Agency for Data Protection, whose owner is Ana Ladrón Jiménez.

We will use the data registered in the files indicated above for the exercise of our own activity, that is, administration, expansion and improvement of the Client's services as well as technical and commercial purposes regarding the products and services offered.

The client can, at any time, exercise their rights, which are recognized in the Law itself, of access, rectification, cancellation and opposition, by communicating through info@antiguacasacrespo.com.

Credit card

At Antigua Casa Crespo we do not store credit or debit card data that you use to pay for a product. At the time of processing the order, the card data will be transmitted in a totally secure and encrypted manner to the payment gateway we work with, which will be in charge of making the transaction with the bank, meeting the most advanced requirements regarding security in commercial transactions through the internet.

COOKIES POLICY

For the use of our website, the use of cookies is necessary. A cookie is a text file stored on your computer by a web server. Cookies cannot run programs or introduce viruses into your computer. Cookies are assigned privately and can only be read by the server that creates them.

Cookies are used in order to obtain information and perform statistical analyzes on the use of the website http://antiguacasacrespo.com and offer you time savings, informing the server that you have returned to a specific page. For example, if you are placing an order on our website, the information contained in cookies can be reused to avoid having to re-enter your data.

If you want, you can configure your browser to be notified on the screen of the reception of cookies and prevent the installation of cookies on your hard drive. In the case that you modify the options related to cookies, we will not be responsible for the problems and errors in the operation of the website and the purchase process that may arise from changing the configuration of cookies.

To allow, know, block or eliminate the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer.

The application we use to obtain and analyze browsing information is: Google Analytics.

This application has been developed by Google, which provides us with the service of analysis of the audience of our page. This company may use this data to improve its own services and to offer services to other companies.

We use this information to improve our page, detect new needs and assess the improvements to be made in order to provide a better service to the users who visit us.

TERMS OF SALE

Prices

The prices of the products are indicated VAT included. The VAT percentage (21%) is applied according to law. Other expenses applied to the final price such as handling, transportation, customs costs etc. They will be recorded separately and the user will be informed of the final price before confirming the purchase.

We reserve the right to change prices without prior notice, however the order will be billed at the price marked at the time of order registration as long as there are stocks.

Payments

At Antigua Casa Crespo we facilitate payment by credit or debit card through a secure server, as well as secure PAYPAL payment.

The charge on the card is made in real time through our payment gateway, once the veracity of the data has been verified by the corresponding financial institution. We will not be responsible in the case that the issuer of your credit or debit card does not authorize the payment, as well as we are not responsible for possible computer failures that have their cause in financial entities or in their payment platforms.

We reserve the right to take the measures we deem appropriate, including canceling the order, charging an additional surcharge or blocking any user in case of observing suspicious or fraudulent activities.

Shipping, exchange and return

You can check the information related to these processes in the "shipments", "exchanges" and "returns" section.

GUARANTEE

All the products offered on the website enjoy the commercial guarantee of the supplier thereof, in the legally established terms for each type of product, responding, therefore, for the lack of conformity of the same that is manifested within a period of two years from product delivery. It is understood that the products are in accordance with the contract provided that (i) they conform to the description made by us and possess the qualities that we have presented on this website, (ii) they are suitable for the uses to which the products are ordinarily intended. of the same type and (iii) present the usual quality and benefits of a product of the same type that are reasonably expected. The products we sell are handicraft products, they can often present the characteristics of the natural materials used in their manufacture. These characteristics, such as variation in sales, texture, knots and color, will not be considered defects or defects. On the opposite, it will count with your presence and appreciate it. We only select the highest quality products, but natural characteristics are unavoidable and must be accepted as part of the individual appearance of the product. Antigua Casa Crespo has an after-sales service, while the guarantee is in force, the client can execute it by contacting the Antigua Casa Crespo establishment, the after-sales service, or by email to info@antiguacasacrespo.com. In case of doubt, you can contact the customer service telephone number or by email info@antiguacasacrespo.com.

MODIFICATIONS

From Antigua Casa Crespo we reserve the right to modify, at any time and without the need for prior notice, modifications and updates to the information contained on the Web, its configuration and presentation and the access conditions.

We also reserve the right to remove any of our products from our website at any time, as well as remove or modify materials or content thereof, without prior notice.

APPLICABLE LAW AND JURISDICTION

Finally, we indicate that for all the doubts that have to be raised due to the interpretation, execution or eventual breach of these conditions of use, the parties, with the waiver of their own jurisdiction, expressly give us some systems to the competence and jurisdiction of the courts of Madrid (Spain). These conditions will be governed, in any case, by Spanish law.

RIGHT OF WITHDRAWAL AND CLAIMS

In case the client wishes to file a claim, the Antigua Casa Crespo establishment is located at C / Divino Pastor 29 Local, MADRID, likewise we can provide the claim form via email info@antiguacasacrespo.com The buyer will have a minimum period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indicating the reasons. The exercise of the right of withdrawal must be done by notification via email info@antiguacasacrespo.com, or by sending your letter to our postal address C / Divino Pastor 29 28004, MADRID. For this you can use the withdrawal form shown below. According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal. Model withdrawal form (You must only fill in and send this form if you wish to withdraw from the contract) For the attention of Antigua Casa Crespo with registered office in Madrid, C / Divino Pastor nº 29, 28004, and with N.I.F .: 2702435G, and email info@antiguacasacrespo.com. I hereby inform you that I am withdrawing from my contract of sale of the following good: Order N °: Order date: Reception date: Consumer name: Consumer address: Consumer signature (only if this form is submitted on paper) Date: